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ANTI-SPAM POLICY

ZERO TOLERANCE SPAM POLICY

Statement of Policy :
Server Concepts has strict anti-spam policies and will not hesitate to pursue whatever legal recourse necessary to enforce these policies. "Spam," or "Spamming," is herein defined as the broadcasting of mass quantities of unsolicited Email, which is usually, but not necessarily, sent for commercial purposes. Because of recent increases in the practice and use of spam on the Internet by unscrupulous individuals and organizations in recent months, the resources of many Internet and Web related service providers have been strained to the point where interruption and loss of business and/or business services have resulted. We consider the most egregious offenses of spamming to be those involving the unauthorized use of third party Email sending and/or relaying resourses.

Authorized Use:
Server Concepts Principals, Employees, Clients, or Client's authorized users will be afforded the priviledge of unlimited relaying of Email messages free of Email relaying charges as long as that use of our Email sending and/or relaying resources does not constitute spamming.

Unauthorized Use:
Spamming is an unauthorized use of our Email sending and/or relaying resources, as well as any use by any Entity that is not an authorized user as defined above.

Abuse by Authorized Users:
If you are a client of Server Concepts, then you are bound by our terms of services as stated in our contracts. If as a Server Concepts client or client of a Server Concepts partner, you engage in spamming, our policy is to warn once and then terminate. This means that you will be sent one warning that you are in violation of our terms of services upon the first incident of spam. Our warning may consist of temporary deactivation of your account to get your attention. Any subsequent spamming incident that you generate will be grounds for immediate FINAL termination of services regardless of whether or not you received the prior warning. We will also take immediate action to notify the NO-SPAM listserver and which is subscribed to by most major ISP's. We will cooperate in notifying any future ISP that requests a move of your domain to their servers that your are a SPAM policy violator. You may additionally be required to pay Email Relaying Fees.

Abuse by Unauthorized Users:
Only Server Concepts Principals, Employees, Clients, or Client's authorized users are allowed the use of our resources for the purposes of sending and/or relaying Email messages. Any other entity is strictly forbidden this privilege. In the event that an unauthorized user abuses our resources for the purposes of sending and/or relaying Email messages without our prior written consent, Server Concepts will invoice that entity for Email Relaying Fees.

Email Relaying Fees
If you are either an authorized or an unauthorized user of Server Concepts Email relaying resources, your abuse of our relaying resources will constitute an agreement to pay Server Concepts Email Relaying Fees for those services used. Services used will constitute services rendered and will be invoiced at the sum of $10 per Email message recipient. Failure to pay these Email Relaying fees within 30 days from our invoicing will result in legal action, and reporting to Equifax Credit Agency for the purposes of collecting these fees plus any damages that Server Concepts has suffered because of any loss of business and/or business services associated with your use of our Email sending and/or relaying. Server Concepts will also contact the ISP from which the e-mail was sent and work with them in arranging the suspension of your account

* SPAM WILL NOT BE TOLERATED *


Questions?.. . Email abuse@serverconcepts.com

SERVER CONCEPTS
5220 Spring Valley Rd. Suite #30 Dallas, Texas 75254
Phone: 972-233-1655 Fax: 972-458-0151 Toll-Free: 800-897-9440